betting agents Terms and Conditions

These Terms and Conditions ("Terms") form a legally binding agreement between betting agents and any user of this platform. By opening an account, logging in, or using any service on betting agents, you are considered to have fully accepted these Terms.

betting agents reserves the right to modify or update these Terms at any time. Continued use of the platform after any change means you have automatically accepted the revised Terms. It is your responsibility to check this page regularly.

1.1 Eligibility

To open an account on betting agents, you must meet the following conditions:

• You must be at least 21 years of age.
• Only one account may be opened in your own name.
• All information provided at registration must be accurate and truthful.
• Your account password and login details must be kept strictly confidential.

1.2 Identity Verification

betting agents may request valid identification and any other necessary documents to verify your identity at any time. The platform reserves the right to hold withdrawals until verification is complete. If you provide false information or use another person's identity, your account will be closed immediately and funds on deposit may be forfeited.

1.3 One Person, One Account

Only one account is permitted per person. If betting agents determines that a single person is operating multiple accounts, all such accounts will be closed and all bonuses and winnings will be deemed void.

1.4 Account Security

You are responsible for all activity on your account. You are strongly advised not to share your login details with anyone else. If you suspect unauthorised access to your account, contact betting agents live chat support immediately.

2.1 Deposit Methods and Limits

betting agents currently accepts deposits via bKash, Nagad and Rocket. The minimum deposit amount is ৳500. You must use your registered mobile number and the same mobile banking account when making a deposit. Funds sent from another person's account will not be accepted and may be returned.

2.2 Withdrawal Terms

Withdrawals can only be made to the same mobile banking method used for the deposit. The minimum withdrawal amount is ৳1,000. Under normal circumstances, withdrawals are processed within 5–30 minutes. This may take longer during identity verification or security reviews.

2.3 Transaction Authenticity

betting agents ensures that every transaction is secured via SSL encryption. If any account is found to be involved in suspicious transactions or money laundering activity, betting agents reserves the right to suspend the account and notify the relevant authorities.

3.1 Welcome Bonus

New members receive a 100% bonus on their first deposit, up to a maximum of ৳8,000. For example, a deposit of ৳1,000 adds a bonus of ৳1,000, giving a total balance of ৳2,000. Before this bonus can be withdrawn, the bonus amount must be wagered 10 times — meaning a ৳1,000 bonus requires ৳10,000 in total wagering.

3.2 General Terms for Other Promotions

The following general terms apply to all promotions on betting agents:

• One offer cannot be combined with another offer at the same time unless explicitly stated.
• Bonuses apply only to the member in whose name the account is registered.
• Bonus funds cannot be withdrawn directly without completing the wagering requirement.
• If a bet placed with bonus funds exceeds a set maximum stake, it may not count towards wagering.
• betting agents reserves the right to change or cancel any promotion.

3.3 Preventing Abuse

Abuse of the bonus system — such as creating multiple accounts to collect bonuses or attempting to manipulate the system — is strictly prohibited. If any such activity is detected, all related bonuses and winnings derived from them will be cancelled.

4.1 Validity of Bets

Only confirmed bets on betting agents are considered valid. Incomplete bets caused by network disruptions or technical issues may be automatically voided. In such cases, the deposited amount will be returned to the account.

4.2 Event Cancellation or Postponement

If a sports event starts significantly later than scheduled, is postponed, or is cancelled, the outcome of that bet will be determined according to betting agents' own rules. Generally, if a match does not resume within a specified period, the bet is considered void and the stake is returned.

4.3 Data and Result Sources

For sports betting, betting agents uses recognised data sources to determine results. In the event of any dispute, the data source used by betting agents will be considered final.

4.4 Maximum Payout

A maximum payout limit may apply to a single bet or multi-bet. betting agents reserves the right to investigate any unusually large winnings and to release funds once confirmed.

betting agents handles users' personal data with the utmost care. Full details of how your information is collected, stored and used can be found in our Privacy Policy. Continued use of the service means you have also accepted that policy.

Your personal data is not sold to third parties. However, relevant information may be disclosed where required by law or in response to a formal request from the authorities.

betting agents believes that gambling is a form of entertainment, not a way to make money. Users of the platform are encouraged to bet in a mindful and controlled manner. Our Responsible Gaming Guidelines contain full details on setting personal limits, taking temporary breaks and permanently closing your account.

Users can set daily, weekly or monthly deposit limits on their own account. The betting agents support team is available 24/7 via live chat and email in both Bengali and English.

The following activities are strictly prohibited and will result in account closure:

• Opening or operating an account using another person's identity.
• Placing bets using software bots, scripts or automated systems.
• Exploiting technical errors on the platform and failing to report them.
• Harassing, intimidating or abusing other members.
• Abusing bonuses or attempting to damage the platform through any organised method.
• Placing bets or managing accounts on behalf of others through a third party.

If any of the above violations are proven, betting agents may close the account and forfeit the remaining balance without prior notice.

The betting agents VIP program has four tiers: Bronze, Silver, Gold and Platinum. Each tier includes a weekly cashback benefit — up to 0.3% for Bronze, 0.6% for Silver, 0.9% for Gold and 1.2% for Platinum, calculated on weekly net losses.

Cashback is calculated on total net losses for the week — that is, a set percentage of the amount remaining after total winnings are subtracted from total losses. For example, a Gold member with a net loss of ৳20,000 in a week would receive ৳20,000 × 0.9% = ৳180 in cashback.

VIP tier progression and maintenance depend on active participation. betting agents reserves the right to modify VIP benefits or revise the program structure at any time.

All content on the betting agents platform — including logos, text, graphics, software and design — is the intellectual property of betting agents. Reproduction, distribution or commercial use of this material without explicit written permission is prohibited.

Third-party game providers such as Pragmatic Play, PG Soft, JILI and Evolution own the intellectual property in their own content. No authorised partnership with these companies is claimed in these Terms.

betting agents makes every effort to provide a continuous and accurate service. However, betting agents does not accept direct financial liability for service disruptions caused by technical issues, third-party service failures or other factors beyond its control.

Users place bets at their own discretion and bear full responsibility for any profits or losses. betting agents does not guarantee any specific outcome and does not provide advice or tips.

11.1 Right to Amend Terms

betting agents may amend these Terms at any time. Members will receive a notification in their account for significant changes. Minor changes may not be communicated separately. Continued use of the platform after any change will be taken as acceptance of the new Terms.

11.2 Right to Close an Account

Any user may close their account at any time by submitting a request via live chat or email. Any eligible balance remaining in the account may be withdrawn before closure.

Equally, betting agents reserves the sole right to close or suspend any account in the event of a breach of these Terms.

11.3 Contact

For any questions or complaints regarding these Terms, please contact the betting agents support team. Support email: [email protected]. Our team is available 24/7 in both Bengali and English.